Refund Policy

“Doti Sutra ” is committed to your satisfaction. If you have purchased from Doti Sutra and are unhappy with the product received, you may be eligible for a refund/partial refund if requested within 14 days of the original purchase date.

To be eligible for return and refund, the following steps must be taken:

Refund must be requested in writing by contacting info@dotisutra.com
Request of refund must be made within 15 days of the original purchase date
Goods must be returned to Doti Sutra immediately, according to the instructions you will receive once contacting info@dotisutra.com
The item(s) must be unused, in like-new, or re-sellable condition, as determined in Doti Sutra sole, reasonable discretion.

Doti Sutra is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you.

Please contact Doti Sutra at info@dotisutra.com for any questions related to our policy, or simply to let us know how we can help.

Doti Sutra
Chemin de la fontaine 3 , vufflens la ville
Vaud, Switzerland 1302
info@dotisutra.com
779831624
www.dotisutra.com